Help

HELP CENTER.

Step-by-step guides for pilots, organizers, sponsors, and guests using RCHeliEvents.com.

For organizers

Run the event, not the spreadsheet.

Everything you need to run a sanctioned funfly, speed cup, 3D throwdown, or combo event. Create an organization, publish events, manage walk-ups, mark cash payments paid, run on-site kiosk mode, and add or approve sponsorships — all from one admin console.

New: organizers are CDs, and you don't need a club
Event organizers are now called CDs (Contest Directors), and the CD owns the event. Creating an event makes you its lead CD — you no longer have to own a club to run one. A club is an optional host (its managers can help run your event), and club roles are owner / manager / member. A platform admin can reassign a CD or approve a “claim” if ownership needs to move.

1 · Create or host at a club (optional)

A club(organization) is optional for running events — you can create a club to collect dues and post news, or just run events as their CD without one. If you do host at a club, you're the owner of any club you create.

  1. 1
    Sign up at /signup as an Organizer (or Pilot — you can run events under either role).
  2. 2
    Open /admin. Under Your clubs in the sidebar, click + New club.
  3. 3
    Fill in the name (e.g. Carolina RC Heli Club), an optional description, contact email, and website. The public URL is generated from the name automatically — there's no slug to manage.
  4. 4
    Hit Create club. You're set as the owner. The club appears under Your clubs in your sidebar — you can start drafting events under it immediately.
Multi-org support
If you create multiple orgs, the sidebar lists all of them with your role (owner, manager, member). Your dashboard and event list aggregate across every org you belong to — the org name appears on each event row.

2 · Manage your club

Open your club from Your clubs in the /admin sidebar — it has four tabs, separate from the Event admin area.

  1. 1
    Members— your roster. Add a teammate by email and set each person's role (owner / manager / member); for a manager you can fine-tune capabilities (manage events, dues, posts, members). Owners manage anyone; managers manage members. Removetakes someone off (you can't remove yourself — a member can leave from their own account). Pending join requests and Event host requests (a club adopting an event) sit at the top of this tab for owners/managers to approve or decline.
  2. 2
    Club dues— define membership types (name, price, term), record who's paid (cash / Venmo / check), and track active vs. lapsed members. When an event requires membership, dues bundle into the pilot's registration automatically.
  3. 3
    Meeting minutes — post minutes and announcements. Mark a post members-only to keep it to the roster, or leave it public. Members read them from My memberships.
  4. 4
    Settings — edit the club name, description, contact email, and website.
Handing off a club
To transfer ownership, a teammate files a claim and a platform admin approves it — the previous owner stays on as a manager. A platform admin can also reassign or remove a club from the console.

3 · Publish your first event

  1. 1
    From /admin, click + New event.
  2. 2
    Set the basics: name (e.g. Heliblast Carolina 2026), event type (Funfly / Competitive / Combo), and a description for the public event page. The event's public URL is generated automatically from the name and start date (e.g. /events/heliblast-carolina-oct-2026) — no slug to set.
  3. 3
    Add dates + venue. Use 24-hour times in your local timezone (the site stores them as UTC internally). Type the venue address and the event pins itself on the public map automatically. If the map can't find your exact address, it drops a town-level pin — click Find on map from address and drag the pin onto your flying site for a spot-on location. Hand-placed pins stick, even for private fields a map search would never know.
  4. 4
    Tick AMA sanctioned and add your sanction number (format like C-26-1234) if applicable — it'll display publicly on the event page.
  5. 5
    Each event gets a social hashtag automatically, generated from its name and year (no setup needed) so attendees know what to tag in posts. Aggregated social feeds ship in a later phase.
  6. 6
    Choose a refund policy and a cancel fee in dollars (e.g. 15.00). Pilots who self-cancel within the refund window get the difference back.
  7. 7
    Optional: after saving, open any registration type and add price steps — a date plus a new price (e.g. step a $110 pilot entry up to $115 on June 1). Pilots always pay the price in effect when they register, so early sign-ups lock in the lower rate — a gentle nudge to plan ahead.
  8. 8
    Pick a status: Draft keeps it visible only to your org; Published puts it on the public catalog.
  9. 9
    Hit Create event. You land on the event admin page with quick-action tiles for everything else.
  10. 10
    On the event management page, use the Banner image section to upload a hero photo for the top of your public event page. A wide (16:9) image looks best; JPEG / PNG / WebP, under 5 MB. Replace or remove it any time.
Host club is optional — and clubs can adopt your event
The host-club field defaults to No host club; events never need one. Tag a club you own or manage and it's linked instantly. Tag any other club and it becomes a pending request— that club's owners/managers approve or decline it from the Event host requestsqueue on their club's members page. Once approved, the club's managers can co-manage the event.

4 · Run check-in at the field

Three doorways into the same roster — pilots come in however they arrive.

A. Pre-registered (most pilots)

They reserved their spot online days/weeks earlier. Find their row in your event roster (search by name, email, AMA #, or confirmation code), take their payment, hit Mark paid, pick the method (cash / Venmo / PayPal / check), add an optional note (e.g. check #1042), Save. Status flips to paid.

B. Walk-up (organizer enters them)

Pilot didn't pre-register and you're typing it for them. From the event admin page, tap Walk-up. Fill in their basics + payment method. The registration saves as paid immediately — you're recording a handoff that already happened.

C. Kiosk mode (self-serve)

From the event admin page, tap Kiosk mode. Opens a chrome-free, big-target version of the registration form designed for a 60-year-old on a touchscreen at the registration desk. Pilots fill it in themselves; desk staff collects payment after.

All three sources feed the same roster
Online, walk-up, and kiosk are just sourceson the same registrations table. Your roster doesn't care; the AMA Form 10 generator doesn't care.

5 · Add & manage sponsors

From the event admin page, tap Sponsors. This is where you approve sponsorships pilots' backers submit, record deals you set up yourself, and keep the podium tidy.

Each sponsorship shows as a tile. Tap a tile to open its editor, where you can adjust the cash amount or product value, bypass approval, remove or restore it, or delete the entry. Pending sponsorships also carry one-tap Approve / Reject buttons right on the tile.

Approve what sponsors submit

Cash sponsorships will auto-approve on Stripe webhook once payment processing ships. Product sponsorships always require approval — you need to verify the item arrived (or commit to do it at the event).

  1. 1
    For each pending sponsorship: Approve (✓) once you see the cash hit / product arrive, or Reject(×) if it doesn't work out.
  2. 2
    For product sponsors handing items over at the event, tap the sponsorship to open it and use Bypass approval with a reason (e.g. handed off at registration desk). The sponsorship counts toward the tier ranking immediately.

Add a sponsor yourself

Lined up a sponsor over the phone, at the field, or by email? Record it directly — they don't need an account, and it lands on the podium right away. At the top of the Sponsors page, use Add a sponsor.

  1. 1
    Search for the business by name — every brand in the public directory is searchable, claimed or not. Pick the match.
  2. 2
    Not listed? Tap Create newand enter at least a name (website, industry, contact, bio, and a logo are optional). If a brand with that name already exists we'll nudge you to use it instead of making a duplicate.
  3. 3
    Set the contribution: Cash (a dollar amount), Product (description + approximate value), or just a listing. Add an optional note (e.g. paid in cash at the gate).
  4. 4
    Add. It's auto-approved and counts toward the Gold / Silver / Bronze ranking immediately — you're the CD, so no extra approval step.
Brands you add are claimable later
A sponsor you create starts unclaimed in the public directory with no owner. When the real business signs up later, they can claim that profile (a platform admin approves it) and take it over — the credit you recorded stays attached to your event. No duplicates, no lost history.

Edit, remove, restore, or delete a donation entry

Tap any sponsorship to open its editor. Change the cash Amount or product Value and Save to re-rank the podium, or use the actions below.

  1. 1
    Remove takes a sponsorship off the public event page and drops it into a Removedlist lower down — nothing is lost, and the sponsor's directory profile is untouched.
  2. 2
    Restore puts a removed or rejected entry back live on the podium.
  3. 3
    Deletepermanently erases that one donation entry (a two-step confirm). It can't be undone — but it only removes the entry on this event, never the sponsor's profile in the directory.

6 · AMA Form 10 (sanctioned events)

For AMA-sanctioned events you need to file Form 10 within 7 days. From the event admin page, tap AMA Form 10— the generator pulls every paid pilot's name, AMA #, signature, age class, and aircraft flags onto the official PDF. Download the result and email it to AMA HQ.

What gets filled in
The generator fills the CD/EM event report (page 2), the flight-safety roster pages with each pilot's name, AMA #, signature, age class, and aircraft flags, and the turbine / large-model validation pages when those apply. Give it a quick proofread before you email it in — and if anything looks misaligned on your event, let us know and we'll adjust.

7 · Set up registration types

Registration types appear on your public event page and in the sign-up form — use them to offer different entry tiers (e.g. Pilot Entry, Spectator, Vendor Space), each with its own price and an optional spot limit.

  1. 1
    Open your event in the admin and find the Registration types section.
  2. 2
    Click Add type. Give it a name, a price, an optional description, and — if spots are limited — a quantity cap. Save.
  3. 3
    Add as many types as you need. Each one shows up as a selectable option when a pilot (or walk-up) registers. Deleting a type also removes any registrations made under it, so you're asked to confirm first.

Add-ons (merch, meals, packages)

Below registration types, the Add-ons editor lets you offer extras pilots tack on at sign-up — an event T-shirt with S/M/L/XL size variants, a banquet ticket, a competition package. Each add-on has a price (free is fine), an optional per-size quantity, and an optional order-by cutoff date. Pilots pick a quantity for each; it rolls into their registration total.

Hosting registration somewhere else?
If your event sells entry on its own site (a Shopify store, the club's page, etc.), paste that link into the External registration URL field on the event. Your public event page then shows a Register on [host] button that sends pilots there, and we still tally how many headed over. Your registration types and add-ons stay saved as read-only pricing info so the page still shows what it costs.

8 · Remove or cancel an event

Open the event in the admin and scroll to Danger zone. You can either delete it or cancel it.

  1. 1
    Delete event— a two-step confirm permanently removes the event and everything attached to it (registrations, sponsorships, and meal tickets). This can't be undone.
  2. 2
    Cancel event — the event is marked cancelled and vanishes from new sign-ups, but every existing registration stays on record, so your roster and any payment history are preserved.
Attendees are notified automatically
Pilots who installed the app and turned on notifications get a push the moment you cancel an event — no extra step for you. They also get one when their registration is confirmed or cancelled, plus a day-before reminder for events they're registered for.

9 · After the event

Mark any straggling pilots paid (or reverse if they cancelled last-minute). Upload event photos — pilots and anyone with the confirmation code will see them on the event page forever. Need the roster in a spreadsheet (accounting, AMA records, a mailing list)? Use Export CSVon the registrations page — it includes each pilot's name, AMA #, call sign, type, payment status, and add-ons.

Want to run it next year? Create a new event with previous_event_idpointing at this year's — the public page renders a "← Previous year" link automatically.

Where to next